Product Manager - Agent Productivity (f/m/x)

„Change how Travel Experts works, not just the software: Many of your solutions live in processes as much as in code: shift templates, protected quoting time, how pre-sales books calls. You shape them together with Sales Ops, Sales leadership and our pre-sales partner, and you bring the agents along.“

„Measure what matters: Own a clear metric tree, from opportunities per agent per day to customer show up rate and conversion guardrails. Where tracking does not exist yet, you make sure it gets built, so every decision rests on data.“

„Prototype before you specify: Use AI tools to build clickable or working prototypes of flows, messages and agent screens. Test them with agents and customers, then hand your engineering team a prototype plus a lean spec instead of a long document.“

„Put AI to work in the agent workflow: Find the places where automation and AI agents can take manual work off our Travel Experts.“

„Work AI-native yourself: Use AI for research synthesis, data analysis, documentation and stakeholder updates.“

„Lead your team: Work with an engineering team, an Engineering Manager and a designer, and with partners in CRM, Data and Tech. Set clear goals and make trade-offs visible.“

„Hybrid“